Company Policy
Terms and Conditions – Best Pest Controllers
Company Reference:
Throughout this document, “Company” or “BPC” refers to Best Pest Controllers.
Claims & Complaints
Complaints will be accepted only with a valid bill or contract copy.
To report any concerns, contact our authorized support numbers mentioned on your invoice/contract:
+91 9324492315 | +91 8779548334 | Bestpestcontrollers@gmail.comreceipt/contract ready for verification.
Payment Terms
All contract charges must be paid in advance via cash, cheque/DD, or bank transfer in favor of Best Pest Controllers.
Payments made without a signed invoice or to personal accounts will not be considered valid.
Services will commence only after payment and contract confirmation.
Service Guidelines
During treatment, children, pets, elderly, and individuals with allergies/asthma must stay away until cleaning is done.
A responsible person must be present at the premises during treatment and will be considered as the authorized signatory.
Furniture movement and area access must be arranged by the customer. If not accessible, the area will be considered treated with no refund.
Service Guarantee
If pests reappear within the contract period, follow-up services will be provided free of cost, subject to compliance with contract terms.
Follow-up visits are available only on weekdays, excluding Saturdays, Sundays, and public holidays.
Technician visits will be arranged within a reasonable time, depending on availability and external conditions.
Liability & Limitations
Best Pest Controllers is not liable for damages, injuries, or losses that occur during or after service.
Our liability is strictly limited to re-treatment, not refunds or compensation.
No refunds will be entertained after service delivery.
Contract is valid only for the specified location. In case of address change, a new contract with additional charges is required.
The contract is non-transferable and cannot be terminated early.
Customer Responsibilities
Keep food items covered during treatment.
Secure valuables, as the company will not be responsible for any loss.
Customers must cooperate if additional time or charges are required due to unforeseen conditions.
Transactional/promotional SMS or calls may be sent by BPC.
Safety Instructions for Apartment / Flat Services
Termite Treatment Guidelines:
Move furniture 2 feet away from walls and empty wooden cabinets/wardrobes.
Inform the team about concealed wiring, cables, and plumbing lines.
Electrician/carpenter assistance must be arranged if required.
Ensure access to false ceilings and loft areas.
Due to drilling work and mild odor, keep children, pets, elderly, or patients away during treatment.
Live termites may appear temporarily after treatment, but will subside gradually.
Treatment scheduling depends on mutual availability; no-shows will void the visit.
Rodent Control:
Do not disturb bait stations.
Follow entry-proofing recommendations provided by the technician.
MaxGel / Herbal Gel Treatment:
Do not wipe or clean gel spots.
No need to empty kitchen unless instructed.
For ant control, chemical spray may be applied at floor-wall joints.
Only dry cloth cleaning should be done post-treatment.
Avoid using other pesticides over gel-treated areas.
Bed Bugs Treatment:
Show affected areas clearly.
Empty fixed wardrobes, bed storage, and cabinets.
Use treated area only after aeration and proper cleaning.
By availing our services, you agree to the above terms and conditions.
For safe, effective, and professional pest control — Best Pest Controllers is always by your side.